PromisePay for Child Support Payments

Child support is the lifeline for primary caregivers and their dependents.

PromisePay facilitates custom payment arrangement options that set parents up for success.

Programmatic outreach and support helps keep individuals on track for improved outcomes for all parties.

  • Facilitated debt plans and collections to improve payment rates
  • Unique payment arrangement options
  • Programmatic outreach and support helps keeps individuals on track for improved outcomes for all parties

PromisePay for Utilities

We partner with utilities to offer flexible payment plans and level billing to help the 30% of utility customers who struggle to pay their bills.

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PromisePay for Court Payments

We make payments simple by offering a holistic approach to accounting, compliance, and processing.

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PromisePay for Parking and Traffic Violations

We improve payment rates by offering tailor-made payment plans and methods that suit your community.

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During the pandemic we have seen more and more of our customers struggling to pay their water bills. Now more than ever we need an easy way to get our customers into payment plans. PromisePay provides a seamless solution that gets more of our customers enrolled and brings revenue into our utility.

Tony Parrott
CEO at Louisville and Jefferson County Metropolitan Sewer District

Promise has been great to work with.

The data analytics the program produces has been invaluable in helping us develop case plans for individuals so we can have the greatest chances of successful outcomes.

Sgt. Chad Violet
Community Supervision Unit
 Cass County Sheriff’s Office

It was just easy. No hassle and no outrageous fees. I got a reminder each month before my payment was due.

If I had any questions, the PromisePay team was always there to support me.

Rebeccah Turner-Blair
PromisePay client


Instead of spending hours chasing down clients, PromisePay has allowed us to automate the labor intensive process of dunning.

Samantha Klein
Director of Administration 
Marin County Probation Department

I felt a big relief knowing I could pay my tickets off over time. I am a working mom and often have to choose which bills to prioritize.

PromisePay allowed me to get my car registered and still keep food on the table. It was a true lifesaver.

Bria Wilson
PromisePay client




Promise brings new innovative ideas supported by data.

Chief Wendy Still
Alameda County Probation Department




I was just so happy to find a program that actually cares about people. The PromisePay team was great 
to work with.

Kendra James
PromisePay client



This organization is a miracle. Seriously.

Windy Brown
PromisePay client