Focused on outcomes.
Driven by data.
Powered by people.

Working at Promise

Promise was founded to improve outcomes for individuals. We help individuals avoid late fees, utility shutoffs, vehicle impounds and collections through flexible payment options and support.

Promise employs technology and modern payment methodologies to make payments simple and efficient. We leverage data analytics and digital strategies to understand what engages and motivates individuals.

Open Roles

While the company originated in Oakland, CA, we now have employees across the country.  We are a highly collaborative group even though we are geographically diverse.

Data Engineer

This role will work as part of our Analytics and Engineering teams to build scalable, reliable, resilient data pipelines to move data throughout our systems. The ingestion and delivery of data is critical to ensuring a top-notch experience for our customers and the overall success of our business. You’ll be the primary architect and builder of pipelines for both batch and streaming data, making sure the data is where it needs to be for analysts, engineers, and everyone they serve.

Head of Customer Success

We are looking for a seasoned exec to lead our thriving Customer Success team. Customer Success is vital to company operations and long-term profitability: we will only be successful if our customers (end-users) are receiving tremendous value from our service and our operation is able to scale efficiently. As such, we are seeking an experienced senior executive to lead the team through this next period of growth.

Proposal Manager, Utilities

The Proposal Manager (PM) is responsible for proposal management and strategic writing for Request for Information (RFI), Request for Proposals (RFP) and customized support for State and Local governments. Responsible for ensuring compliance and delivery of all proposal deliverables to the external client, the PM maintains insight into all phases of the Proposal Team process.

Don't see a role for you?

Drop us a note. We are rapidly expanding and always looking for talented mission-driven individuals.

hello@promise-pay.com