Focused on outcomes.
Driven by data.
Powered by people.

Working at Promise

The Promise team strives to treat people who are struggling with dignity and provide them with the tools and resources they need to succeed. Our expertise spans sectors: we are technology experts from companies like Google, Stripe and Palantir, as well as accomplished government leaders.

Our headquarters are in Oakland, CA, but we now have employees across the country.

Open Roles

Design Lead

We are looking for a seasoned Design Lead who can drive both strategy and execution and own every step of the design process from start to finish. We have a high-performing product that’s impacting the lives of thousands of people – yet there’s a lot of room for growth and development. If you have 5+ years of experience in Product Design, gravitate towards complex problems, and enjoy fast-paced environments, collaboration, and rapid iterations — come join us.

Head of Talent

The Head of Talent will be a critical member of the company’s executive team. This hands-on leader will serve as the internal subject matter expert on all things People & Talent, and will need to be both highly strategic and enthusiastic about getting their hands dirty. They will lead and execute all aspects of the function including but not limited to: talent acquisition, people operations, performance management, compensation and benefits, policies and procedures, diversity and inclusion, and culture. They will operate in the delicate position of representing both the staff’s interests and desires and the goals of the business. A great Head of Talent will be able to move between both worlds in an authentic and highly professional manner.

Business Development Representative(s)

Reporting to the Head of Utilities, the Business Development Representative (BDR) will drive revenue growth by prospecting and securing new business leads, driving existing pipeline to close, and preparing the team with targeted research and preparation materials to expedite the sales process. You will use your communication and organizational skills to cultivate strong relationships with customers, from first contact until you close the deal.

Head of Finance

Reporting into the CEO, the Head of Finance will have the opportunity to drive revenue and profitability through advanced financial modeling. They will oversee all financial planning processes and accounting operations, and employ revenue metrics to drive business strategy. The ideal candidate will provide the CEO an accurate picture of the cash situation and burn at all times, and help build realistic projections (and reforecast as necessary). In this highly collaborative role, you will develop close relationships across teams (Sales, Business Development, HR, Product/Engineering, Data, Customer Success, etc.) in helping to guide business strategy/initiatives.

Data Engineer

This role will work as part of our Analytics and Engineering teams to build scalable, reliable, resilient data pipelines to move data throughout our systems. The ingestion and delivery of data is critical to ensuring a top-notch experience for our customers and the overall success of our business. You’ll be the primary architect and builder of pipelines for both batch and streaming data, making sure the data is where it needs to be for analysts, engineers, and everyone they serve.

Head of Customer Success

We are looking for a seasoned exec to lead our thriving Customer Success team. Customer Success is vital to company operations and long-term profitability: we will only be successful if our customers (end-users) are receiving tremendous value from our service and our operation is able to scale efficiently. As such, we are seeking an experienced senior executive to lead the team through this next period of growth.

Backend Engineers (Sr/Staff/Principal)

We’re looking for agile, mission-driven backend engineers to build better products for governments and the people they serve. We are in early stages of building our core product and offerings. You will have tremendous opportunity to build a product from the ground up and influence the strategic direction of the company. We are changing the way the government operates and interacts with its constituents. This is a unique opportunity in an extremely fast-growing startup that is poised to become the next unicorn.

Frontend Engineers (Sr/Staff/Principal)

We’re looking for agile, mission-driven frontend engineers to build better products for governments and the people they serve. We are in early stages of building our core product and offerings. You will have tremendous opportunity to build a product from the ground up and influence the strategic direction of the company. We are changing the way the government operates and interacts with its constituents. This is a unique opportunity in an extremely fast-growing startup that is poised to become the next unicorn.

Full Stack Engineers

We’re looking for agile, mission-driven full stack engineers to build better products for governments and the people they serve. We are in early stages of building our core product and offerings. You will have tremendous opportunity to build a product from the ground up and influence the strategic direction of the company. We are changing the way the government operates and interacts with its constituents. This is a unique opportunity in an extremely fast-growing startup that is poised to become the next unicorn.

Don't see a role for you?

Drop us a note. We are rapidly expanding and always looking for talented mission-driven individuals.

hello@promise-pay.com